Shipping Policy

📦 Shipping Policy

At SURGX, we want to make sure your order gets to you as quickly and smoothly as possible.

Processing Time

• Orders are processed within 1–2 business days after purchase.

• You’ll receive a confirmation email with tracking information once your order ships.

Shipping Time

• Standard delivery takes up to 10 business days, depending on your location.

• Please note: weekends and holidays are not included in business days.

Shipping Costs

• Shipping fees are calculated at checkout based on your location and chosen delivery option.

• Occasionally, we offer free shipping promotions — keep an eye out!

Delays

• While most orders arrive on time, some factors (such as carrier delays, weather conditions, or customs checks) may extend delivery times.

• If your order hasn’t arrived within 14 business days, please contact our support team and we’ll assist right away.

International Orders (if applicable)

• Customs fees, duties, or taxes may apply depending on your country’s regulations. These are the responsibility of the customer.